Privacy policy
Last updated: October 12, 2026
PRIVACY POLICY
ROCFITWORLD (“we,” “us,” “our”) operates rocfitworld.com. This Privacy Policy explains what information we collect when you visit our website or make a purchase, how we use it, and the choices you have.
Information We Collect
Information you give us:
- Your name, email, phone number, and billing and shipping address when you place an order
- Account details if you create an account
- Your email or phone number if you sign up for our emails or text messages
- Anything you send us when you contact us, enter a giveaway, or apply to be an ambassador
Information collected automatically:
- Device and browser information, IP address, and general location
- Pages you view, products you click, and how you found our site
- Cookies and similar technologies (see “Cookies & Tracking” below)
Payment information: Payments are handled by Shopify and our payment providers (such as Shop Pay, PayPal, Apple Pay, and Google Pay). We do not store your full card number.
How We Use Your Information
- To process and ship your orders and give you access to purchased challenges, programs, and training
- To send order confirmations, shipping updates, and program details
- To send marketing emails or texts, if you’ve opted in
- To respond to questions and provide customer support
- To improve our website, products, and services
- To prevent fraud and protect our store and customers
- To comply with legal obligations
Challenges, Programs & the MUV App
Our challenges and programs are delivered through the MUV app. When you purchase one, we may share your name and email with the MUV platform so we can give you access. Your use of the app is also governed by its own terms and privacy policy.
How We Share Your Information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, including:
- Shopify, which hosts our store (Shopify’s Privacy Policy)
- Payment processors and shipping carriers
- Email and SMS marketing platforms
- Analytics and advertising partners such as Meta (Facebook and Instagram), TikTok, Pinterest, and Google
- Our ambassador and affiliate platform, to track referral codes
We may also share information if required by law or to protect our rights.
Cookies & Tracking
We use cookies and similar tools to keep your cart working, remember your preferences, understand how visitors use our site, and show you relevant ads on social media. You can control cookies through your browser settings or our cookie banner (where available). Blocking some cookies may affect how the site works.
Marketing Communications
You can unsubscribe from our emails at any time by clicking “unsubscribe” at the bottom of any email. You can stop text messages by replying STOP. You will still receive messages about your orders.
Your Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or delete your information
- Opt out of targeted advertising
To make a request, email us at [your email]. We may need to verify your identity before responding.
Data Retention
We keep your information as long as needed to fulfill orders, provide our services, and meet legal, tax, and accounting requirements.
Data Security
We take reasonable steps to protect your information, but no method of transmission or storage is 100% secure.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new “Last updated” date.
Contact Us
ROCFITWORLD
Orlando, FL